• Under Kuwaiti law, if you are a Kuwaiti citizen or resident of Kuwait, you must provide a Kuwait Civil ID card at time of check-in. Couples wishing to share a room must provide their original marriage certificate. • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. • This property advises that enhanced cleaning and guest safety measures are currently in place. • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. • Personal protective equipment, including masks and gloves, will be available to guests. • Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. • Enhanced food service safety measures are in place. • On-site PCR COVID-19 testing is available for a KWD 20 fee; reservations are required for on-site testing. • This property affirms that it adheres to the cleaning and disinfection practices of: GBAC STAR Facility Accreditation (global expert); COVID-19 Guidelines (WHO); Safe Travels (WTTC - Global); Intertek Cristal (3rd party expert - Global); WELL Health-Safety Rating (IWBI); Bureau Veritas (3rd party expert - Global); SGS (3rd party expert - Global).