Know Before You Go • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Deposit: KZT 15000.0 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.