What time is check-in and check-out at Sarayshyk Hotel?

Check-in at Sarayshyk Hotel is from 14:00:00. Check-out is before 12:00:00.

Does Sarayshyk Hotel offer free cancellation?

Yes, Sarayshyk Hotel offers free cancellation on selected room rates on TravellerGPT.

What amenities does Sarayshyk Hotel offer?

Sarayshyk Hotel offers: Air conditioning, 24-hour reception, Smoking areas, Security guard, Washing machine.

Where is Sarayshyk Hotel located?

Sarayshyk Hotel is a hotel in Almaty, Kazakhstan at Zhetysuskiy district, ulitsa Mukagali Makataeva, 172 Г/1, Almaty, Almaty, 010000, Kazakhstan. It has an average rating of 8.5 out of 10 based on 28 reviews.

Are pets allowed at Sarayshyk Hotel?

Pets are welcome at Sarayshyk Hotel.

Is parking available at Sarayshyk Hotel?

Contact Sarayshyk Hotel directly to confirm parking availability.

Please add Check-in and Check-out dates to see room availability

Sarayshyk Hotel

Name: Sarayshyk Hotel
Address: Zhetysuskiy district, ulitsa Mukagali Makataeva, 172 Г/1, Almaty, Almaty, 010000, Kazakhstan, Almaty, Almaty, 010000, KZ
Telephone: +77089782331
Price range: From USD 74/night
Rating: 8.5

+30

1 / 39

Fresh stay. Zero footprints. Be the first.

4.3

Guests say this place is worth a visit

Reviews

Location

Almaty, Kazakhstan

Environment

Urban Center

Number of Rooms

4 room types

Starting From

USD 74/night

Cancellation

Free cancellation available

Location

Your vacation should be comfortable! Hotel Sarayshyk Hotel is located in Almaty. This hotel is located in 10 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Green Bazar, Almaty Cathedral and 28 Panfilov Heroes Memorial Park.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone.

The beauty and wellness services: a sauna, a spa center, a bathhouse and a hamam. Guests who love doing sports will be able to enjoy a fitness center. You won’t be bored as at the hotel you will find a karaoke and a library. Tourists who can’t live without swimming will appreciate an outdoor pool.

The staff of the hotel will order a transfer for you. There are other services available for the guests of the hotel. For example, a laundry and a concierge. The staff of the hotel speaks English and Russian.

Room amenities

Guests will find the following in the room: a TV and a mini-bar. Please note that the listed services may not be available in all the rooms.

What this place offers 45

General

Air conditioning
24-hour reception
Smoking areas
Security guard
Washing machine
Television in lobby
Express check-in
Smoking Allowed

Rooms

Non-smoking rooms
Soundproof rooms
Room service
Smoking allowed in bedrooms
Family room
Cable TV
TV
Minibar
Safe (in room)

Good to know Pets Not Allowed

Room type

Standard Double room (full double bed)

2 guests

1 Double Bed

air-conditioningdeskfridge

standard

Standard Double room (twin beds)

2 guests

2 Single Beds

air-conditioningdeskhairdryer

standard

Junior Suite

1 guests

1 Double Bed

air-conditioningbathrobedesk

suite

Suite

1 guests

1 Double Bed

air-conditioningbedsheetsblackout-blinds

suite

Important information

Front desk is open 24/7. Know Before You Go • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • This property offers free transfer. Guests must contact the property with arrival details at least 24 hours prior to arrival, using the contact information on the booking confirmation. • The seasonal pool will be open from June to August.

House Rules

Check-in: After 2:00 PM

Check-out: Before 12:00 PM

Pets are not allowed

Additional Services

Child & Age Policies

Baby cot/crib (1 available): Free

Payment Methods

Following payment methods are available at the property.

Cash payments are accepted

8.6

8.9

Cleanliness

7.9

Comfort

7.1

Location

9.3

Service

9.0

Worth It

SWAPNIL

October 2025

· Solo · 2 nights Stay

Standard Double room (full double bed)

Via Ratehawk

Timofey

October 2025

· 2 nights Stay

Двухместный номер Standard (2 отдельные кровати)

Via Ratehawk

Aleksei

July 2025

Двухместный номер Standard (двуспальная кровать)

Via Ratehawk

Andrei

July 2023

· 2 nights Stay

Standard Double room (full double bed)

Via Ratehawk

Anna

October 2022

· Family · 6 nights Stay

Double Junior Suite (full double bed) (child bed and meal not included)

The hotel staff is very friendly and open to supporting guests.

The hotel is located in one of the poorest city districts, surrounded by a ghetto. My 2 y.o. baby vomited on the bed and I had to change the bed sheets and wash the floor myself. The hotel hadn't provided any cleaning service when I asked for it. Besides, they even skip regular cleaning.

Via Ratehawk

Yoann

August 2019

· 3 nights Stay

Standard Room (for sole use)

Great hotel, the nearby swimming pool (entrance and towel included with hotel stay) was amazing - I came for a week, and returned the week after. The breakfast team is amazing, enjoyed every one of them thanks to the staff. Free tea/coffee/cakes during the day.

The surroundings are extremely dangerous, and there's nothing to do around the hotel. Internet could be better.

Via Ratehawk

Alexander

July 2017

· 2 nights Stay

Standard Zimmer (Doppelbett oder 2 Einzelbetten)

Via Ratehawk

Aleksei

March 2026

· Couple

Двухместный номер Standard (двуспальная кровать)

Via Ratehawk

Anna

February 2026

Двухместный номер Standard (двуспальная кровать)

Расположение удобное, мы приехали на фестиваль парк лайф, от отеля добираться на такси достаточно близко. Старенький отельчик, но по-домашнему уютный. С балконом. Завтраки неплохие, я наедалась.

Грустно было узнать по приезду, что зона бассейна стала относиться к другим собственникам. Мы очень хотели поплавать в горячем басике.

Via Ratehawk

Tatjana

January 2026

Двухместный номер Standard (2 отдельные кровати) (дополнительная кровать включена)

Очень милая гостиница, у нас был номер на 3, все понравилось, очень дружелюбный персонал, вкусные завтраки, поездкой остались довольны

Via Ratehawk

Top Nearby Attractions from Your Host

Shopping

Green Bazar

7.3 km away

Church

Almaty Cathedral

7.7 km away

Park

28 Panfilov Heroes Memorial Park

7.7 km away

Park Kul'tury I Otdykha

8.2 km away

Botanic Garden

11.0 km away

First president park

15.0 km away

Zoos And Aquariums

Almaty Zoo

8.2 km away

Airport

Almaty Airport

8.3 km away

Theater

Almaty Opera House

8.5 km away

Arenas And Stadiums

Almaty Central Stadium

9.3 km away

Medeu Stadium

21.7 km away

Historical Poi

Republic Square

9.6 km away

Presidential Palace

10.0 km away

Museum

National Museum of Kazakhstan

10.0 km away

Ski

Shymbulak Ski Resort

25.4 km away

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Sarayshyk Hotel

Sarayshyk Hotel

What this place offers 45

General

Rooms

Important information

House Rules

Additional Services

Child & Age Policies

Payment Methods

8.9

7.9

7.1

9.3

9.0

Top Nearby Attractions from Your Host

Shopping

Church

Park

Zoos And Aquariums

Airport

Theater

Arenas And Stadiums

Historical Poi

Museum

Ski

Top Nearby Attractions from Your Host

Shopping

Church

Park

Zoos And Aquariums

Airport

Theater

Arenas And Stadiums

Historical Poi

Museum

Ski