Special check-in instructions 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Know Before You Go • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Breakfast fee: between KZT 500 and KZT 1000 for adults, KZT 500 and KZT 1000 for children (approximately) • Nearby parking fee: KZT 1000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A 3.0 percent city/local tax will be charged We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.