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Sheraton Astana Hotel

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Sheraton Astana Hotel

A guest favorite for its convenient, central location.

4.7

Guests love the location of this place

21

Reviews

Location

Astana, Kazakhstan

Environment

Urban Center

Number of Rooms

11 room types

Starting From

USD 281/night

Cancellation

Free cancellation available

Location

Dreaming about a first-class hotel? Welcome to hotel Sheraton Astana Hotel is located in Astana. This hotel is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the hotel — Bayterek Tower, Singing Fountain and Nurzhol.

At the hotel

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone.

The following services are also available for the guests: a massage room, a sauna, a spa center and a doctor. Sports fans will be able to enjoy a fitness center and a gym. You won’t be bored as at the hotel you will find a library. Here, you can treat yourself with water procedures as there will be a pool and an indoor pool.

You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall. Children will be happy, there is a playroom for them. To book an excursion, consult the tour assistance desk of the hotel. You won’t have to leave your pet at home as they are allowed.

For the free movement around the city, the hotel offers a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and Russian.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: an alarm clock, a shower, a TV, a bathrobe and slippers. The room equipment depends on its category.

What this place offers 85

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Fire Extinguisher
  • Electric car charging

Rooms

  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries
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Important information

Front desk is open 24/7.

House Rules

Check-in: After 3:00 PM
Check-out: Before 12:00 PM
Pets are allowed - KZT 45,000 per room per stay

Additional Services

Child & Age Policies

Extra bed for adults: KZT 11,600 per guest per night

Payment Methods

Following payment methods are available at the property.
Visa
JCB
Mastercard
Amex
UnionPay
Diners Club
CashCash payments are accepted
9.4
Cleanliness

9.6

Cleanliness

Comfort

9.3

Comfort

Location

9.7

Location

Service

9.4

Service

Worth It

8.9

Worth It

A
ALEXANDER
May 2026
· Solo
Deluxe Double room (full double bed) (king size bed)
Via Ratehawk
M
Michail
April 2026
· Couple
Двухместный номер Deluxe (двуспальная кровать) (кровать king size)
Via Ratehawk
A
Andrei
July 2026
· Couple
Двухместный номер Deluxe (двуспальная кровать) (кровать king size)

Отличный отель, отличное обслуживание.

Номер. Ресторан. Обслуживание на уровне.

Via Ratehawk
N
NATALIYA
July 2026
· Family
Двухместный номер Deluxe (двуспальная кровать) (кровать king size, детская кровать не включена, дополнительная кровать не включена, детская кровать не включена)

Отличное расположение отеля, отзывчивый персонал, удобные и комфортные номера, большой бассейн

-

Via Ratehawk
T
Tatiana
May 2026
· Couple
Двухместный номер Deluxe (двуспальная кровать) (кровать king size)
Via Ratehawk
I
Irina
February 2026
· Solo
Двухместный номер Deluxe (двуспальная кровать) (кровать king size)

Завтраки и ужины , причем была только в одном из ресторанов, а из два. Можно было на ужине выбрать еду шведский стол или по меню.

Нет такого

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M
Mariya
October 2025
· 2 nights Stay
Двухместный номер Deluxe (двуспальная кровать) (кровать king size)
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Mariya
September 2025
· 1 nights Stay
Двухместный номер Deluxe (двуспальная кровать)
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M
Mariya
September 2025
· 1 nights Stay
Двухместный номер Deluxe (двуспальная кровать) (кровать king size)

Очень понравился отель! Расположение очень удобное, отличный номер: удобная постель, чистая ванная, есть утюг и доска. Чай, кофе и конфетки в номере. Вода везде бесплатно. Отдельно хочу отметить спа! Сходила на шикарный массаж! Завтраки тоже понравились.

Очень было обидно получить такие же грязные штаны без стирки после 2 дней ожидания из прачечной. Их даже не особо почистили. Деньги за услугу взяли (

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V
Valerii
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· Family · 4 nights Stay
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