Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Villa Alouna en exclusivité avec piscine privée dans la Palmeraie in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of EUR 1000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that only the individuals registered before the check-in are authorized within the property. Please note the company will not proceed to any refund in case an last-minute cancellation/ early check-in occurs in case of Guest Misconduct or Abuse.