Upon arrival, guests are required to provide valid government-issued ID to the hotel front desk to locate the accurate booking. Guests are required to tell a front desk agent their preferred bed type if the booking comes with more than one (e.g. Double or Twin). The final arrangement is fully subject to hotel’s availability. All special requests are not guaranteed. Guests are required to confirm their special requests with front desk upon arrival. If no specific check-in time is indicated, guests are required to check-in before 09:00 PM on the first night. If they won't be able to arrive on the first night or plan to check-in late, guests should contact the hotel in advance. Otherwise, the hotel may not notify guests in any way and may cancel the entire booking without refund. Contact details are provided in the booking confirmation. Some hotels charge children extra breakfast fee even when a room offers breakfast. The actual situation is subject to the hotel regulations. The city tax does not apply to children under 12 years of age.