As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Pool access available from 9:00 AM to 9:00 PM. • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Guests under 15 years old are not permitted at this adults-only property. • Only registered guests are allowed in the guestrooms. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Contactless check-out is available Cashless transactions are available Professional property host/manager Essential workers only - NO No elevators LGBTQIA+ friendly Minimum guest age is 15 Caters to adults only Contactless check-in is available Pets not allowed