As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Guests under 18 years old are not permitted at this adults-only property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person • Early check-in is available for a fee (subject to availability) • Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Minimum guest age is 18 Essential workers only - NO Guests will receive an email with special check-in instructions No cribs (infant beds) available No rollaway/extra beds available No elevators Professional property host/manager Contactless check-out is available Noise-free rooms not guaranteed Contactless check-in is available Guest will receive an email before arrival 24 hours Caters to adults only Cashless transactions are available Pets not allowed