As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Pool access available from 9:00 AM to 9:00 PM. • Children may not be eligible for complimentary breakfast. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Cashless transactions are available Guest will receive an email before arrival 48 hours No cribs (infant beds) available Contactless check-in is available No elevators No rollaway/extra beds available Essential workers only - NO Professional property host/manager Contactless check-out is available Guests will receive an email with special check-in instructions Pets not allowed