As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Pool access available from 8:00 AM to 6:00 PM. • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Children 17 years old and younger are not permitted at this property. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Deposit: MXN 3500.00 per accommodation, per night We have included all charges provided to us by the property. • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Essential workers only - NO Property does not offer onsite COVID-19 testing No elevators Property does not require health documentation at check-in Professional property host/manager Cashless transactions are available Children not allowed Service animals not allowed Pets not allowed