As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Pool access available from 7:30 AM to 9:30 PM. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. • The property is professionally cleaned. • Guests can access their rooms with a mobile device. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Deposit: MXN 1000.0 per accommodation, per stay • A damage deposit of MXN 1000 will be collected before check-in. We have included all charges provided to us by the property. • Late check-out fee: 50 percent of room rate (subject to availability) • Kitchen/kitchenette fee: MXN 250 per day • In-room safe fee: MXN 100 per night • Gas fee: MXN 100 per night • Credit card charges are subject to a surcharge of 4 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.