As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding. • No pets and no service animals are allowed at this property. • Parking height restrictions apply. • The property is professionally cleaned. • Guests can access their rooms with a mobile device. • Contactless check-in and contactless check-out are available. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Cleaning fee: MXN 300 per accommodation, per week • A damage deposit of MXN 2000 will be collected before check-in. • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. • Late check-in fee: 10-percent of room rate for check-in between 10:30 PM and 11:30 PM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Cash deposit required Parking height restrictions apply Contactless check-out is available Essential workers only - NO Professional property host/manager Guest will receive an email before arrival 5 days Property uses a professional cleaning service No front desk Contactless check-in is available Guests will receive an email with special check-in instructions No elevators Service animals not allowed Pets not allowed