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Hard Rock Hotel Cancun - All Inclusive

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Hard Rock Hotel Cancun - All Inclusive

Guests consistently praise the spotless, well-kept rooms.

4.5

Spotless clean, guests agree

3

Reviews

Location

Cancun, Mexico

Environment

Coastal Beachfront

Number of Rooms

22 room types

Breakfast

Breakfast included

Location

You’d never want to leave such a hotel — hotel Hard Rock Hotel Cancun - All Inclusive is located in Cancun. This hotel is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Kukulcan Plaza, Playa Marlin and Maya Cancun Museum.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.

Specially for tourists who travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center, a gym and a table tennis area.

You will find these entertainment amenities on the premises: a karaoke and a ping-pong area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For business meetings, there is a conference hall and meeting and presentation facilities. Children will be happy, there is a playroom for them.

The tour assistance desk of the hotel will help you book an excursion. The staff of the hotel will order a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: dry cleaning, an ATM, ironing and a concierge.

The staff of the hotel speaks English and Spanish.

Room amenities

In the room, there is a shower, a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

What this place offers 102

General

  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk

Rooms

  • Non-smoking rooms
  • Room service
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Bathrobe
  • Laptop safe
  • Slippers
  • Toiletries
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Important information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. Information about the type of meals included in the price is indicated in the rate details. As of April 1, 2021 VISITAX for foreign tourists comes into force. Payment in the amount of MXN 224.00 or USD 10.00 per person can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

House Rules

Check-in: After 3:00 PM
Check-out: Before 12:00 PM
Pets are allowed - USD 150 per guest per stay

Additional Services

Available on Request

One Way Shuttle to Airport - USD 34

Payment Methods

Following payment methods are available at the property.
Visa
Mastercard
Amex
Diners Club
9.1
Cleanliness

10.0

Cleanliness

Comfort

8.5

Comfort

Location

10.0

Location

Service

8.7

Service

Worth It

8.7

Worth It

O
Oscar
December 2020
· Couple
Deluxe Double room (double bed) (ocean view)

Room service 24/7 with extended menu (not only burgers and fries) due to covid excellent service and always fast less than 35 minute wait. We didn't visit the indoor restaurants tho. But breakfast place outside was delicious and really authentic mexican.

Last day on our stay wifi didn't work. Front desk treated me poorly like if I didn't know how to connect to wifi. Problem was not resolved.

Via Ratehawk
R
RODRIGO
October 2023
· 3 nights Stay
Habitación doble De lujo con vista a la bahía (cama doble)

Buena comida, buena bebida y el servicio aceptable, bonita playa.. Comoda la cama, tiene jacuzzi en su interior. Bien la habitación. En general todo limpio y organizado.

Las instalaciones. Se ve ya viejo el Hotel, muy 90s y le falta mantenimiento.

Via Ratehawk
D
Daria
September 2016
· 1 nights Stay
Двухместный номер Делюкс (двуспальная или 2 односпальные кровати)

Все включено! Отель - легенда!

Via Ratehawk
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