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Hotel Hacienda de Castilla

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Hotel Hacienda de Castilla

Guests consistently praise the spotless, well-kept rooms.

3.8

Spotless clean, guests agree

5

Reviews

Location

Cancun, Mexico

Environment

Urban Center

Number of Rooms

68 room types

Starting From

USD 31/night

Cancellation

Free cancellation available

Location

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel Hotel Hacienda de Castilla is located in Cancun. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Mercado 23, Museo de Arte Popular Mexicano and La Isla Shopping Mall.

At the hotel

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line.

Specially for tourists who travel by car, there’s a parking zone. The beauty and wellness services: a doctor. You won’t be bored as at the hotel you will find a library. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool.

You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. To book an excursion, consult the tour assistance desk of the hotel. You can take your pet with you for the journey. Pets are allowed.

If you want to make your journey even more comfortable, you can order a transfer. At the guests’ disposal, there’s also press, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.

Room amenities

In the room, there is a shower and a TV. Please note that the listed services may not be available in all the rooms.

What this place offers 56

General

  • Air conditioning
  • 24-hour reception
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Fire Extinguisher

Rooms

  • Non-smoking rooms
  • Room service
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Toiletries

Good to know No elevators

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Important information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7.

House Rules

Check-in: After 3:00 PM
Check-out: Before 12:00 PM
Pets are allowed - MXN 100 per guest per stay

Additional Services

Available on Request

One Way Shuttle to Airport - MXN 1,000

Child & Age Policies

Extra bed for children (0-11 years): Free

Payment Methods

Following payment methods are available at the property.
Visa
Mastercard
Amex
CashCash payments are accepted
7.6
Cleanliness

8.8

Cleanliness

Comfort

7.4

Comfort

Location

6.6

Location

Service

7.4

Service

Worth It

7.4

Worth It

L
Leonid
September 2025
· Family
Двухместный номер Standard (двуспальная кровать)

дёшево, чисто

нет холодильника, негде посушить бельё, персонал не говорит по-английски

Via Ratehawk
V
Vladimir
April 2023
· 12 nights Stay
Номер Standard

Две огромные кровати, столик, тумбочки, душ и туалет. Всё по стандарту, всё хорошее. В номере убираются, каждый день приносят рыльно мыльное Номер чистый Приветливый персонал Есть бассейн, даже с этаким мини джакузи Райончик не самый благополучный, но даже вечером никаких проблем не возникало За свою цену однозначно 10ка

Via Ratehawk
A
AZRET
February 2023
· 2 nights Stay
Номер Standard

Всё понравилось. Отель удобно расположен. Завтра очень вкусный, мне понравилось. Отель аккуратный и чистый. Персонал вежлив и учтив. Всегда рады помочь.

Via Ratehawk
K
Kirill
November 2022
· Solo · 4 nights Stay
Одноместный номер Standard (тип кровати может измениться)
Via Ratehawk
S
SARGIS
November 2022
Одноместный номер Standard (тип кровати может измениться)
Via Ratehawk
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