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Krystal Cancun

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Krystal Cancun

A guest favorite for its convenient, central location.

3.9

Guests love the location of this place

11

Reviews

Location

Cancun, Mexico

Environment

Coastal Beachfront

Number of Rooms

12 room types

Starting From

USD 158/night

Cancellation

Free cancellation available

Location

Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel Krystal Cancun is located in Cancun. This hotel is located in 11 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Forum Beach, Delphinus Dreams and Playa Caracol.

At the hotel

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, you can park in a parking zone for free. Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center and a diving club.

You will find these entertainment amenities on the premises: a karaoke. Here, you can treat yourself with water procedures as there will be a pool, an aquapark, an indoor pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job where_kind+ as there is a business center, a conference hall, event facilities. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults.

To book an excursion, consult the tour assistance desk of the hotel. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and Spanish.

Room amenities

Guests will find the following in the room: an alarm clock, a shower, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

What this place offers 101

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher

Rooms

  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Alarm clock
  • Slippers
  • Toiletries

Good to know Pets Not Allowed

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Important information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7.

House Rules

Check-in: After 3:00 PM
Check-out: Before 12:00 PM
Pets are not allowed

Additional Services

Child & Age Policies

Extra bed for children (0-4 years): Free

Payment Methods

Following payment methods are available at the property.
Visa
Mastercard
Amex
CashCash payments are accepted
7.8
Cleanliness

7.2

Cleanliness

Comfort

6.5

Comfort

Location

9.6

Location

Service

7.7

Service

Worth It

7.5

Worth It

W
William
May 2023
· 5 nights Stay
Standard Double room (full double bed) (king size bed)
Via Ratehawk
M
Mikhail
May 2022
· Solo · 3 nights Stay
Standard Single room

Beach is good

Not clean room, old

Via Ratehawk
M
Miguel Angel
April 2023
Habitación cuádruple Estándar (2 camas individuales)

ubicación perfecta

me pidieron pagar 250 USD mas para colocarme en una habitación frente al mar pero el aire acondicionado no servia para nada, yo pague prácticamente por una habitación sin aire, fatal experiencia

Via Ratehawk
R
RUSLAN
June 2022
· Family · 5 nights Stay
Клубный номер Standard (вид на океан)

Рядом магазин OXXO,рынок,обмен валюты Отличный завтрак по системе шведский стол,еда вкусная Удобная кровать,белье хорошее,кондиционер в номере,в ванной фен,в коридоре холодильник с напитками (не бесплатно),так же есть кофеварка,розетки возле кроватей. В отеле чисто,в номерах тоже,убирают каждый день. Персонал вежлив и приветлив,все расскажут и покажут,общаются на испанском и английском языках. В целом очень хороший отель для семей,русскоязычных практически нет.

Via Ratehawk
C
Christian
April 2022
· 2 nights Stay
Habitación doble Estándar (cama doble)

Ubicación, instalaciones, desayuno y cena buffet

La insistencia de los vendedores de membresía

Via Ratehawk
A
Albeniz Rafael
February 2022
· Family · 8 nights Stay
Habitación doble Estándar (cama doble)
Via Ratehawk
D
David
May 2021
· Couple
Habitación doble Estándar (cama matrimonial)

Muy rica y mucha variedad La habitación estuvo mágica, todo muy bien organizado Muy limpio todo Todos son muy amables

El WiFi funcionaba bien en las áreas comunes. Pero no en la habitación, era intermitente

Via Ratehawk
J
JOSE CARLOS
March 2020
· 3 nights Stay
Standard Quarto (cama de casal) (tipo de cama está sujeito à disponibilidade)

Do café da manhã, muito bom.

Acústico do quarto muito ruim, tinha um senhor que estava tossindo muito no outro quarto, é parecia que era do seu lado. Travesseiros muito ruim. Tinha uma porta que dava acesso a outro quarto.

Via Ratehawk
R
Rafael
December 2019
· 4 nights Stay
Habitación Estándar (cama doble) (cama matrimonial king size)

Me agradó bastante, limpio y una magnífica playa.

Que el área de camastros sobre la playa, al regresar al siguiente día encontraba la misma basura de un día anterior.

Via Ratehawk
A
Alexander
March 2016
· 3 nights Stay
Стандартный одноместный номер

Пляж, расположение отеля.

Плохая шумоизоляция.

Via Ratehawk
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