As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Check-in Information Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special Check-in Instructions This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 1 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Mandatory Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 4.92 per accommodation, per nightService fee: USD 1 per person, per night We have included all charges provided to us by the property. Optional Fees Airport shuttle fee: USD 40 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Important Notes Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.