As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. • Fee for continental breakfast: approximately MXN 250 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Guests will receive an email with special check-in instructions No elevators Professional property host/manager No cribs (infant beds) available No rollaway/extra beds available No front desk Guest will receive an email before arrival 24 hours Service animals not allowed Pets not allowed