As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Special check-in instructions There is no front desk at this property. If you are planning to arrive after 10 PM please contact the property at least 72 hours in advance using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. This property accepts cash only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking. This property does not provide hot water. For more details, please contact the property using the information on the reservation confirmation received after booking. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for continental breakfast: USD 8 for adults and USD 5 for children (approximately) • Airport shuttle fee: USD 15 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes