As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Check-in Information Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the property Special Check-in Instructions This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. The host will greet guests on arrival. Mandatory Fees You'll be asked to pay the following charges at the property: Deposit: USD 300 per accommodation, per stay We have included all charges provided to us by the property. Optional Fees Airport shuttle fee: USD 49 per vehicle (one-way)Early check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Housekeeping fee: USD 120 per day; may vary based on length of stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Important Notes No pets and no service animals are allowed at this property.