As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Please inform Hotel Los Cocos Chetumal in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. Please note that a safety deposit box is available subject to availability. Please note that the luggage storage is subject to availability and service hours are from 7:00 till 22:30. During the registration of guests, the hotel can only charge the credit card used to make the reservation if the cardholder is present.