As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk opening hours 07:00 - 00:00. In case of check-in after 12:00 AM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • A resort fee is included in the total price displayed. • No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   The charges below are included in your overall room price: • Resort fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.