Front desk is open 24/7. • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. You'll be asked to pay the following charges at the property: • Cash deposit: MXN 1550.00 • Spa fee: MXN 1500 per person, per night We have included all charges provided to us by the property. • Airport shuttle fee: MXN 700 per vehicle (maximum occupancy 2) • Airport shuttle fee per child: MXN 0 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.