As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Special check-in instructions The front desk is open daily from 9 AM - 8 PM If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details. Know Before You Go Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: USD 114.00 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Cash deposit: USD 200.0 per stay • Cleaning fee: USD 15 per accommodation, per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.