Location

Here’s the hotel you always dreamed of: hotel Banyan Tree Mayakoba is located in Playa del Carmen. This hotel is located in 7 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins.

At the hotel

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone for free.

Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a solarium, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a gym and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a picnic area and a barbeque area.

Here, you can treat yourself with water procedures as there will be a pool, an indoor pool and an outdoor pool. For business meetings, there is a business center. Children will be happy, there is a playroom for them. The tour assistance desk of the hotel will help you book an excursion.

The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, a chapel, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, German and Russian.

Room amenities

Guests will find the following in the room: a shower, a mini-bar and a bathrobe. Please note that the listed services may not be available in all the rooms.