As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Special check-in instructions There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Breakfast fee: USD 4.00 per person (approximately) • Airport shuttle fee: USD 55.00 per vehicle (one way) • Pet deposit: USD 50.0 per stay • Pet fee: USD 15.0 per pet, per stay • Late check-in fee for check-in after 9 PM (amount varies) • Air conditioning fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A 3.0 percent city/local tax will be charged • Cleaning fee: USD 40.0 per accommodation, per stay (varies per unit size) • Utility surcharge: USD 10 per accommodation per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.