As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Special check-in instructions The front desk is open daily from 7:00 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. Know Before You Go • Guests can access their rooms with a mobile device. Fees Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Cleaning fee: USD 30 per accommodation, per stay We have included all charges provided to us by the property.