Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that on Saturdays there is no cleaning service for the rooms. Guests can collect extra towels and amenities from reception . A reimbursement of MXP $100 is given to guests because of this situation. Please note that the main swimming pool will be out of service from 23 September 2019 due to remodeling works. Guests can still use the rooftop pool and slide.