As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Special check-in instructions Front desk staff will greet guests on arrival. Know Before You Go • Pool access available from 9:30 AM to 9:30 PM. • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. Fees • Rollaway bed fee: USD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes