As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Pool access available from 8:00 AM to 10:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • One child 10 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Fee for continental breakfast: approximately USD 30 to 35 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. No elevators Professional property host/manager No cribs (infant beds) available No rollaway/extra beds available No front desk Service animals not allowed Pets not allowed