As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Special check-in instructions The front desk is open daily from 9 AM - 5 PM. If you are planning to arrive after 7 PM please contact the property at least 72 hours in advance using the information on the booking confirmation. Know Before You Go • Pool access available from 8 AM to 10 PM. Fees Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Breakage deposit: USD 300 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.