As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. Professional property host/manager No cribs (infant beds) available Contactless check-in is available Essential workers only - NO No elevators Property does not offer onsite COVID-19 testing Contactless check-out is available Cashless transactions are available Property does not require health documentation at check-in Service animals not allowed Pets not allowed