As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go • This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property.