As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Pool access available from 8:00 AM to 10:00 PM. • Guests can access their rooms with a mobile device. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Sanitation services: MXN 55 per night • A damage deposit of MXN 1000 will be collected before check-in. We have included all charges provided to us by the property. Professional property host/manager No cribs (infant beds) available No rollaway/extra beds available Noise-free rooms not guaranteed No elevators Service animals are allowed Service animals are exempt from fees/restrictions Pets not allowed