As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Children 9 years old and younger are not permitted at this property. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Destination fee: USD 30 per accommodation, per night We have included all charges provided to us by the property. • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 2) • Hosted evening meal: USD 1 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. No cribs (infant beds) available Cashless transactions are available Onsite COVID-19 testing (Antigen) is available Children not allowed Contactless check-in is available No elevators Contactless check-out is available No rollaway/extra beds available Professional property host/manager Service animals not allowed Pets not allowed