As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk opening hours 08:00 - 22:00. • Pool access available from 8:00 AM to 10:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • A damage deposit of USD 50 will be collected before check-in. We have included all charges provided to us by the property. No cribs (infant beds) available No rollaway/extra beds available Noise-free rooms not guaranteed Guest will receive an email before arrival 24 hours Guests will receive an email with special check-in instructions No elevators Professional property host/manager Service animals not allowed Pets not allowed