As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. • Pool access available from 8:00 AM to 10:30 PM. • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Guests will receive an email with special check-in instructions No elevators Professional property host/manager Events/parties not allowed Noise-free rooms not guaranteed Essential workers only - NO Guest will receive an email before arrival 2 weeks Pets not allowed Service animals not allowed