As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • A damage deposit of USD 1500 will be collected before check-in. We have included all charges provided to us by the property. No rollaway/extra beds available No front desk Guest will receive an email before arrival 24 hours Guests will receive an email with special check-in instructions No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions