Front desk is open 24/7. Spa Packages: One hour of massage at M Spa (Choice of Balinese, Aromatherapy, Lomi Lomi and Shiatsu). Spa entitlement will be scheduled on first day of arrival date and reservation to be arranged by front counter upon check-in. A security deposit of MYR 200 per room is required upon check-in for charges or damages during the stay and will be refunded upon departure. All room view requests are subject to availability upon check-in. Guests may travel between the airport and the property by bus effective from March 1, 2020. Ticket purchase can be made at any ticket counter located at Kuala Lumpur International Airport (KLIA), Kuala Lumpur International Airport 2 (KLIA 2) and Awana Sky Central. Please contact the property directly for more information. Below is the bus schedule between the airport and the property: KLIA to Awana Sky Central - 11.35 AM, 01:30 PM, 04:30 PM and 06:30 PM KLIA 2 to Awana Sky Central - 12:00 PM, 01:45 PM, 04:45 PM and 06:45 PM Awana Sky Central to KLIA / KLIA 2 - 09:30 AM, 11:00 AM, 02:00 PM and 04:00 PM Parking is available at an additional charge. The parking rates will be calculated as per the below information: -During weekdays, MYR 2 per hour (maximum MYR 12 per day) -During weekends and public holidays, MYR 3 per hour (maximum MYR 18 per day) The credit card used for payment at the time of booking needs to be shown upon check-in. The property does not accept third party's credit and debit card. The property offers breakfast for 2 persons for bookings of Maxims Suite room type. The venue is at E18hteen for non-halal and Coffee Terrace for halal. Kindly contact the property directly for more details. As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details. Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information. Guests are entitled to 20% discount at selected food and beverage outlets in Genting Highland from now until December, 31 2019. Terms and conditions apply. Please refer to the booking confirmation attachment for redemption details and terms & conditions. Guests arriving between 06:00 am and 03:00 pm will be subject to an additional charge of MYR 5.00 In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.