Guests need to go to the Amsterdam Canal Hotel for check-in instructions, guests are ordered and paid for a taxi to their hotel. Please inform Amsterdam Canal Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 500.00 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Canal Suites kindly requests you to contact the apartment 20 minutes before your arrival. Please note that a booking for a short-stay apartment is required to be at least 7 nights. Please note that there is no lift in the hotel. A room on the ground floor is only possible upon prior confirmation by the hotel (subject to availability).