Please note that the property has no reception desk. The property will contact you prior to your arrival for a meet-and-greet. Guests are welcome to contact the property in advance for further information, using the contact details found on the booking confirmation. Please note that Southerly Queenstown will not be serviced for the duration of your stay. You can request daily housekeeping service at an extra charge. Please note that there is a 3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 5% charge when you pay with an American Express credit card.