Front desk opening hours 08:00 - 18:00. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Sea Spray Suites - Heritage Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This property will not accommodate hen, stag or similar parties. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests arriving later than 19:00 hours are kindly requested to contact the property in advance to arrange for an after-hours check-in. Contact details can be found in your booking confirmation. Please note that there is a 1.28% charge when you pay with a Visa or Mastercard credit card, a 3% charge when paying with a JCB credit card and a 3.35% charge when you pay with an American Express credit card. Please note that this property requires a credit card pre-authorisation or cash deposit upon check in to cover any incidental charges. You can request for a sofa bed as your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. If you require a children's cot please request it from the property in advance, using the contact details found on the booking confirmation.