The front desk is open until 18:00. In case of check-in after 06:00 PM, guests should inform the hotel in advance and get check-in instructions. It will be a self check-in. Contact information can be found on the booking confirmation. National Rating Qualmark® assigns an official star rating for accommodations in New Zealand. This Boutique & Lodge property is rated 5 stars. Official New Zealand Rating provided by Qualmark® Know Before You Go • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. • Reservations are required for massage services. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation. • Children 16 years old and younger are not permitted at this property. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.