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Hilton Garden Inn Cusco

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Hilton Garden Inn Cusco

Guests consistently praise the spotless, well-kept rooms.

4.0

Spotless clean, guests agree

1

Reviews

Location

Cuzco, Peru

Environment

Urban Center

Number of Rooms

11 room types

Starting From

USD 173/night

Cancellation

Free cancellation available

Location

A great hotel to have a nice rest before long walks around the city. Hotel Hilton Garden Inn Cusco is located in Cuzco. This hotel is located in walking distance from the city center.

At the hotel

Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the hotel: a massage room, a spa center and a doctor. For business meetings, there is a business center and event facilities. Want to have an excursion? Consult the tour assistance desk of the hotel.

For the free movement around the city, the hotel offers a transfer for you. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, ironing and a safe-deposit box. The staff of the hotel will be happy to talk to you in English and Spanish.

Room amenities

In the room, there is a shower, a TV and a mini-bar. The room equipment depends on its category.

What this place offers 84

General

  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture

Rooms

  • Non-smoking rooms
  • Room service
  • Family room
  • Indoor Fireplace
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Laptop safe
  • Toiletries
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Important information

Guests may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days. Front desk is open 24/7. **Know Before You Go** Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. **Fees** The following fees and deposits are charged by the property at the time of service, check-in, or check-out. Breakfast fee: between PEN 20 and PEN 68 per person (approximately). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. **Mandatory Fees and Taxes** You'll be asked to pay the following charges at the property: The national sales tax (18%) is charged upon check-out to citizens of Peru regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. Guests need to pay 10% of the service charge. The tax is mandatory and it is paid directly to the hotel in cash or by credit card. We have included all charges provided to us by the property. However, charges can vary, for example, based on the length of stay or the room you book.

House Rules

Check-in: After 1:00 PM
Check-out: Before 11:00 AM
Pets are allowed - PEN 118 per guest per stay

Additional Services

No additional services are currently available.

Payment Methods

Following payment methods are available at the property.
Visa
Mastercard
Amex
Diners Club
CashCash payments are accepted
7.9
Cleanliness

8.0

Cleanliness

Comfort

8.0

Comfort

Location

6.0

Location

Service

8.0

Service

Worth It

7.0

Worth It

D
David
December 2021
· Solo · 3 nights Stay
Double Suite (full double bed) (king size bed, 1 bedroom)

The view of Cusco

Even though I presented my Hilton Honors Reward AmEx Card and the list of perks for Hilton Gold Level members, which included daily breakfast, the manager at check in insisted that since I had booked through Zen Hotels and not directly through Hilton, that breakfast was not included in my Deluxe Suite Room Rate! I asked him for courtesy breakfast vouchers and he insisted that they didn't have them, but he would check with Hilton Hotels and get back to me shortly. It was only 3 hours later and after multiple requests that he finally told me that "as a favor to me, (he) would give me breakfast for the 2 out of three days that I would actually be using my room, before and after my Machu Picchu expedition. The buffet breakfast was actually quite nice but the manager's attitude was not what I expect as a Hilton Hotels Gold Member. The room itself was very drab, and depressing. The view of Cusco, however, was magnificent, especially at night. The location, up a steep bill from the town's center, was unexpected and not convenient for me given my limited mobility. There are much more centrally located hotels in Cusco, at much better prices, and presumably with better reception desk attitude.

Via Ratehawk
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