The front desk is open until 22:00. If the guests will arrive after 10:00 PM they should notify the hotel in advance and receive check-in instructions. Contact information is provided in the booking confirmation.Guests are required to show a photo identification and credit card upon check-in. All Special Requests are subject to availability and additional charges may apply.Guests have to inform Sao Rafael Villas, Apartments & Guest House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact guests after they book to provide instructions.In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.A damage deposit of EUR 400.00 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that for group reservations with 3 or more rooms, special conditions and additional charges may apply. Guests booking Non-Refundable Rates should inform Sao Rafael Villas, Apartments & Guest House of their invoicing details (Name, Address and VAT number) at the time of booking. Please note that in compliance with the Portuguese Law, it is absolutely necessary the presentation of an official identification document (Passport, Identification Card) of each and every person (adults, children, babies) at check-in. Failing to do so, the check-in won’t be able to follow through and the cancellation policy will apply.