Front desk is open 24/7. Know Before You Go • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • In-room safe fee: EUR 2.5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   The charges below are included in your overall room price: • New Year's Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures The property is closed between 03 January and 16 February. During specific periods (Carnival, Easter, New Year's Eve, etc.), deposits may be requested to guarantee reservations. It’s not allowed to smoke in the rooms and all public areas of all the hotels from the Vila Galé Group. Any change of names or dates of existing booking, implies cancelation of the booking and confirmation of a new reservation; the new reservation will be accepted depending on availability and at prices available at time of alteration/new reservation. The hotel is closed from 03.01.27 until 05.02.27 included.