Front desk is open 24/7. The rental of a tennis court at the hotel is EUR 10.00 per hour. Guests should contact the hotel in advance to receive check-in instructions. Contact information is provided on the booking confirmation. The reception is open from September to June: from 09:00 AM to 01:00 PM and from 03:00 PM to 06:00 PM; From July to August: from 08:00 AM to 08:00 PM, except Saturdays and Sundays, when the reception is open from 08:30 AM to 07:00 PM. It is possible to arrive after the reception closes. To transfer the keys, guests must contact the security staff and complete the registration the next morning. If the number of people staying in the room exceeds its capacity, an additional fee of EUR 100.00 per guest will be charged. Cleaning, change of towels and bed linen takes place once a week, except Sundays and public holidays. A baby bed is available on request and must be paid separately. Free internet is available at the reception, and a router can be rented for an additional fee.