Front desk opening hours 09:00 - 18:00. Guests arriving later than 08:00 PM should contact the hotel for after-hours check-in. Please note that the breakfast included in the room rate consists of the products provided by the hotel to make your own breakfast. The city tax is charged for guests over 13 years of age, in the amount of no more than EUR 14.00 per person. If a guest arrives (checks in) Outside of reception hours, he must inform the hotel in advance at the number indicated on the booking confirmation. Breakfast and dinner/half board are served at O Roseiral Restaurant. The O Roseiral Restaurant is an independent division under external management. The distance between Pestana Quinta do Arco and the O Roseiral restaurant is about 100 meters (transportation is not included). The O Roseiral restaurant is closed on 25.12, and breakfast will be served on 24.12 to take away. Guests can get more detailed information at the reception. A baby cot is available on request. It is allowed to accommodate 1 dog or 1 domestic cat in the room, provided that their weight does not exceed 15 kg (prior request and confirmation of availability are required due to limited capacity). The hotel reserves the right to make changes to all details without prior notice. Free parking is available subject to availability at the time of arrival.