The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. The hotel must be contacted one day before the arrival date so that the hotel manager can send geolocation to the guests, since the hotel is not located in a locality, but on the highway 126E street, which is 13 km long, on the road from the village of Arkhyz to the village of Romantic. On the way to the hotel, the cellular connection does not work. Contact information is provided in the booking confirmation.