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Panorama By Mercure Krasnaya Polyana Hotel

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Panorama By Mercure Krasnaya Polyana Hotel

A guest favorite for its convenient, central location.

4.5

Guests love the location of this place

299

Reviews

Location

Esto-Sadok, Russian Federation

Environment

Urban Center

Number of Rooms

10 room types

Starting From

USD 98/night

Cancellation

Free cancellation available

Location

Panorama By Mercure Krasnaya Polyana Hotel is located in the Krasnaya Polyana Resort. An important component of services is focusing on the needs of guests vacationing with children. Within walking distance from the hotel there are hiking areas and trails, a summer beach on the Imeretinskaya lowland is located nearby.

Hotel features

The hotel infrastructure includes a multifunctional spa complex, a restaurant Roma (capacity - 180 guests in the hall), a lobby bar (capacity 80 guests), 5 conference rooms (area: from 42 sq.m. to 180 sq.m. .), foyer (area: 117 sq.m.), panoramic lawn in front of the hotel for weddings and celebrations, concierge service, laundry service, ski storage room, ski equipment rental in winter, outdoor playground, free parking on Polyana 960.

The Italian restaurant Roma serves buffet breakfasts, lunches and dinners are served on the menu, including children's. Restaurant opening hours: breakfast 6:30-11:00, a la carte 12:30-23:00. The lobby bar hosts broadcasts of sporting events and music events. European dishes, light snacks, a tea list and a drinks menu are served. Opening hours 08:00-23:00. The Room Service is open 24 hours a day.

Spa Panorama is represented by a large indoor pool (length 23 m and width 6 m, depth 145 cm, water temperature = 28-29 C'), a safe children's swimming area (water temperature = 30 C'), an area with sun loungers, a thermal area with a steam room, a Finnish sauna, a hammam, a relaxation area, a fitness center with panoramic windows overlooking the mountains of the Caucasus Range, treatment rooms with masseur and cosmetologist services, a beauty salon and a gym.

The gym is equipped with everything you need for indoor sports - free weights, strength equipment, treadmills and other cardio equipment. Modern equipment from Techno Gym in the fitness room will allow you to make your workouts as efficient as possible. Spa and gym opening hours: 07:00 - 22:00. Working hours of massage rooms: 10:00 - 22:00.

The hotel is chosen for business events with a capacity of 15 to 164 people, weddings and large family celebrations.

In the rooms

The hotel has 302 rooms, including suites and rooms of the connect category.

What this place offers 43

General

  • ATM
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Smoke-free property
  • Heating
  • Newspapers
  • Express check-in
  • Early check-in
  • Late check-out

Rooms

  • Non-smoking rooms
  • Room service
  • TV
  • Hairdryer
  • Safe (in room)
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Important information

The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. The hotel does not guarantee the type of bed. Free cancellation is possible at least 60 days before the arrival date. Extra bed - folding bed. Not available in all room categories, some rooms cannot accommodate an extra bed. It is necessary to clarify the information when booking There is a sofa in the luxury room category, but bed linen is paid separately — RUB 2000.00 per day. Accommodation with pets up to 15 kg is possible. Cableway closure schedule: Central sector: K-1 Krasnaya Polyana (540–960 m), K-2 Relic Forest (960–1460 m), K-3 Vershina (1460–2200 m), K-4 Aibga (2200–2050 m), K-5 Chernaya Pyramida (2050–2300 m) are closed from May 10 to May 31, 2026. K-8 Snezhnaya Zvezda is closed from June 1 to June 24, 2026. Guests of the hotel at Polyana 960 are provided with a free resort shuttle.

House Rules

Check-in: After 3:00 PM
Check-out: Before 12:00 PM
Pets are allowed - RUB 2,000 per guest per stay

Additional Services

Child & Age Policies

Baby cot/crib (1 available): Free
Extra bed for adults: RUB 2,000 per guest per night

Payment Methods

Following payment methods are available at the property.
Visa
Maestro
JCB
Amex
Diners Club
Mastercard
CashCash payments are accepted
9.1
Cleanliness

9.1

Cleanliness

Comfort

8.6

Comfort

Location

9.5

Location

Service

9.0

Service

Worth It

8.8

Worth It

A
Andrei
February 2026
· Couple
Двухместный номер Standard (2 отдельные кровати) (тип кровати может измениться)
Via Ratehawk
A
Aleksej
October 2025
· Couple · 3 nights Stay
Двухместный номер Standard Superior (2 отдельные кровати)
Via Ratehawk
V
Vladlena
August 2025
· 1 nights Stay
Двухместный номер Standard (двуспальная кровать) (тип кровати может измениться)
Via Ratehawk
E
Ekaterina
March 2025
· Family · 3 nights Stay
Двухместный номер Standard (2 отдельные кровати) (тип кровати может измениться)
Via Ratehawk
A
Anna
June 2026
· Couple
Двухместный номер Классический (двуспальная кровать)

Прекрасная природа вокруг - основное положительное впечатление. Разнообразие на завтраке.

Номер нуждается в косметическом ремонте

Via Ratehawk
A
Aleksandr
June 2026
· Solo
Двухместный номер Классический (двуспальная кровать)
Via Ratehawk
D
Daniil
June 2026
· Family
Двухместный номер Классический (2 отдельные кровати)
Via Ratehawk
N
Natalya
May 2026
· Couple
Двухместный номер Классический (двуспальная кровать)
Via Ratehawk
N
Natalya
May 2026
· Couple
Двухместный номер Классический (2 отдельные кровати)

Хорошая организация работы отеля, есть лобби бар, спа центр, мелкие магазины. Номер был шикарный , обслуживание вежливое и оперативное. На завтрак шведский стол с очень большим выбором блюд

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Via Ratehawk
S
Sofija
May 2026
· Solo
Двухместный номер Классический улучшенный (двуспальная кровать)

Отель уставший, в ванной тусклый свет, обои во многих местах отклеиваются, ковролин в пятнах. Вода в номере только по запросу, ушных палочек/ватных дисков нет. Мыло для рук и шампунь 2в1, отдельно шампунь не дают. Завтраки скромные. Но вид из номера хороший. Оцениваю на 3 звезды, 4* у отеля видимо из-за спа. Тот же соседний Новотель фит дешевле и понравился больше и по номеру, и по завтракам.

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Via Ratehawk
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